Support

Before your exam

• Download the tester application. Your organization will provide a link to the Originis desktop app. Download and install it before your exam day.
• Check permissions. Allow camera access if your proctor or exam instructions say it is required.
• Stable connection. Use wired or reliable Wi‑Fi where possible; close heavy downloads or streaming on the same network.

Privacy and data

Questions about how we handle personal information are covered in our privacy policy.

Something not working?

Note the time of the issue, which browser and device you used, and any error message you saw, then share those details with jack@pistachio.support.

Legal and privacy

For questions about our Terms of Service, our Privacy policy, or to submit a privacy request, email jack@pistachio.support.